How do I see my design work as it is in progress?
If you have ordered web or print graphics for web access, you will be
given their own URL (web page address) where you may view both the draft
and revised stages of their project. For print jobs, we may also send
you the project in the software file format of your choice, or as a PDF
file that can be opened up on any computer.
All of our works-in-progress are protected by copyright laws and we digitally
watermark graphic images to monitor any unauthorized use.
How will I receive my design project once it is done?
Upon approval of logo or image design and remainder payment received
by Dianne McAlexander Graphic Design, you shall have the option of receiving your
images via e-mail attachment, disk, and/or hard copy. We can send you
the project in the software file format of your choice, or as a PDF file
that can be opened up on any computer.
Transfer of full copyright will occur after receipt and clearance of
Do I own the copyright of the design work Dianne McAlexander Graphic Design does for
All copyrights are transferred over to the client upon clearance of full
payment. To continue to provide competitive rates, we entrust the client's
responsibility to verify that both the artwork requested and any original
designs given to Dianne McAlexander Graphic Design will not infringe upon any statutory
Can you do rush jobs?
Dianne McAlexander Graphic Design may accept rush jobs at an increase of 50%-100% increase
of our standard fee, determined by the schedule and complexity of the
What if I decide to cancel a design job?
For design work, the client shall only be billed for the hours worked.
If you do not see an answer to a question in our graphic/print design
FAQs section, please review our pricing guides and project agreement forms on our links page or email: email@example.com.