FREQUENTLY ASKED QUESTIONS


Print and graphic design pricing information, and frequently asked questions


What do you charge for your graphic design services?

Our hourly rate is $65 and is billed in fifteen minute increments. We are able to provide a low hourly rate due to our minimal overhead. We're pretty flexible on alterations. If a design adjustment only takes a few minutes, we won't nickel-and-dime you (i.e., at no additional cost).


What is your payment plan for graphic design services?

For jobs with a quote of under $500, an initial payment representing one-half of the total fee is required upon signing a work contract. The remainder fee is due upon completion of the job.

For projects with a quote of over $500, an initial payment representing one-third of the estimated total fee is required. The second one-third is billable upon the halfway point or second phase of the project, with the final third due upon completion of the project.


What types of graphic design services do you provide?

We provide both print graphic and web design including:

        • logo design
        • photography and photo retouching
        • illustration
        • business cards
        • stationery
        • brochures
        • web site design
        • banner design

    How do I see my design work as it is in progress?

    If you have ordered web or print graphics for web access, you will be given their own URL (web page address) where you may view both the draft and revised stages of their project, or they will be transmitted via Drop Box. For print jobs, we may also send you the project in the software file format of your choice, or as a PDF file that can be opened up on any computer.

    All of our works-in-progress are protected by copyright laws and may include digitally watermark graphic images to monitor any unauthorized use.


    How will I receive my design project once it is done?

    Upon approval of logo or image design and remainder payment received by Dianne McAlexander Graphic Design, you shall have the option of receiving your images via e-mail attachment, disk, and/or hard copy. We can send you the project in the software file format of your choice, or as a PDF file that can be opened up on any computer.

    Transfer of full copyright will occur after receipt and clearance of final payment.


    Do I own the copyright of the design work Dianne McAlexander Graphic Design does for me?

    All copyrights are transferred over to the client upon clearance of full payment. To continue to provide competitive rates, we entrust the client's responsibility to verify that both the artwork requested and any original designs given to Dianne McAlexander Graphic Design will not infringe upon any statutory copyright.


    Can you do rush jobs?

    Dianne McAlexander Graphic Design may accept rush jobs at an increase of 50%-100% increase of our standard fee, determined by the schedule and complexity of the job.


    What if I decide to cancel a design job?

    For design work, the client shall only be billed for the hours worked. The exception to this is a logo project (which offer fixed rates), whereas should in the event that you cancel the project after completion, a cancellation fee of 50% of the remainder due will be administered.


    If you do not see an answer to a question in our graphic/print design FAQs section, please email: diannelayne@mac.com.

 

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